Legal Information

Last updated: July 2026

1. Privacy Policy

MyPiggy ("we", "us") respects your privacy and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

• Information you submit through our contact form: your name, email address, telephone number and the details of your enquiry.
• Information you provide during a financial needs analysis and in the course of receiving financial advice (personal, financial, tax and investment information necessary to advise you appropriately, as required by the FAIS General Code of Conduct).

Why we collect it

• To respond to your enquiry and communicate with you.
• To perform a personal needs analysis and provide suitable financial advice and intermediary services.
• To meet legal and regulatory obligations, including FAIS, FICA (anti-money-laundering) and tax legislation.

How it is processed and stored

• Contact form submissions are transmitted securely to our practice via our website service providers and email. They are not sold or shared with third parties for marketing.
• Where advice involves products of third-party providers (including Warwick Wealth), relevant information is shared with those providers solely to implement your instructions.
• Client records are retained for the periods required by FAIS and related legislation (a minimum of five years), after which they are securely destroyed.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may object to processing, by contacting our Information Officer:

Information Officer: Peet Jansen van Rensburg CA(SA) CFP
Email: peet@kellock.co.za
Location: Strand, Western Cape, South Africa

Complaints may also be lodged with the Information Regulator of South Africa: inforegulator.org.za.

2. PAIA Manual (Section 51)

Published in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA), read with POPIA.

About the private body

Name: MyPiggy
Head of the private body: Peet Jansen van Rensburg CA(SA) CFP
Email: peet@kellock.co.za
Location: Strand, Western Cape, South Africa

Records held

• Company and statutory records; regulatory (FAIS/FICA) compliance records.
• Client files: needs analyses, records of advice, mandates and correspondence.
• Financial and accounting records; operational records.

How to request access to a record

• Complete PAIA Form C, available from the Information Regulator at inforegulator.org.za.
• Submit it to the head of the private body at the email address above, describing the record required and the right you seek to protect or exercise.
• The prescribed PAIA request and access fees apply.

3. Website Terms of Use

General information only

The content of this website is provided for general information purposes and does not constitute financial advice as defined in the Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS). Advice is only provided after a personal needs analysis and in terms of a signed mandate.

Investment risk

All investments carry risk. The value of investments may go down as well as up, and past performance is not an indication of future performance. Any portfolio or fund figures shown on this website are illustrative or historical and are not a guarantee of future returns.

No liability

While we take care to keep content accurate and current, MyPiggy accepts no liability for any loss arising from reliance on information contained on this website.

External links & intellectual property

Links to external websites are provided for convenience only; we are not responsible for their content or security. All content on this website is the property of MyPiggy unless otherwise indicated.

Governing law

These terms are governed by the laws of the Republic of South Africa.

4. FAIS Disclosures, Complaints & the FAIS Ombud

Licence disclosure

MyPiggy is a registered Financial Services Provider — FSCA licence no. 33855 — operating under licence of Warwick Wealth, FSCA licence no. 44731. Financial services are rendered in accordance with the FAIS Act and its General Code of Conduct.

Conflicts of interest

We maintain a conflict of interest management policy as required by the FAIS General Code of Conduct. A copy is available on request from peet@kellock.co.za.

How to complain

• Step 1 — Tell us. Submit your complaint in writing to peet@kellock.co.za. We will acknowledge it promptly, investigate, and respond with our resolution.
• Step 2 — The FAIS Ombud. If your complaint is not resolved to your satisfaction within six weeks, you may refer it to the Ombud for Financial Services Providers (FAIS Ombud), who resolves complaints against FSPs fairly, informally and free of charge.

FAIS Ombud:
Website: www.faisombud.co.za
Email: info@faisombud.co.za